Privacy Policy

This Privacy Policy explains how StudyBuddy Canada (“StudyBuddy,” “we,” “us,” or “our”) handles personal information through studybuddycanada.ca and related consultation scheduling. It is a general website policy; any separate tutoring agreement may contain additional terms about information used to deliver tutoring services.

1. Information we may collect

We may collect information you choose to provide when you book a consultation or communicate with us, such as your name, contact details, preferred appointment time, and information you share about a student’s learning goals. Please avoid submitting sensitive personal, medical, or educational records through the scheduling form unless we specifically request them through an appropriate channel.

Our website and service providers may also collect limited technical information automatically, including browser type, device information, approximate location derived from an IP address, pages visited, referring pages, and basic usage or security logs.

2. How we use information

We may use personal information to respond to inquiries, schedule and manage consultations, understand the support a family is seeking, provide or improve our services, maintain website security, comply with legal obligations, and keep appropriate business records. We do not sell personal information.

3. Scheduling and other service providers

Our consultation booking experience is provided through Calendly. When you use the embedded scheduler, Calendly may collect and process information under its own privacy policy and terms. Other providers may support website hosting, analytics, communications, or security. We limit service-provider access to what is reasonably necessary for their role and expect them to protect the information they handle.

4. Cookies and similar technologies

The website or embedded third-party tools may use cookies and similar technologies to remember preferences, operate essential features, understand site performance, and help prevent misuse. You can adjust cookie settings through your browser, although blocking certain cookies may affect the booking experience or other site functions.

5. When information may be shared

We may share information with service providers working on our behalf, with professional advisers when reasonably necessary, or when required to comply with law, protect rights and safety, investigate misuse, or support a business transaction. We do not disclose personal information for unrelated purposes without consent unless permitted or required by law.

6. Retention and safeguards

We retain information only as long as reasonably needed for the purposes described in this policy, legitimate business records, and legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no internet transmission or storage system can be guaranteed completely secure.

7. Children and student information

Our website is intended primarily for parents, guardians, and students old enough to make their own educational inquiries. Parents or guardians should submit inquiries for younger children. We do not knowingly ask children to provide unnecessary personal information through the website.

8. Your choices and access requests

Subject to applicable law, you may ask to access or correct personal information we hold about you, withdraw consent where consent is the basis for processing, or ask a privacy question. Some information may need to be retained for legal, security, or legitimate business reasons.

9. External links

Our website may link to third-party websites, educational resources, and test providers. Their privacy practices are governed by their own policies, and StudyBuddy Canada is not responsible for how those third parties handle information.

10. Changes and contact

We may update this policy as our website, services, or legal requirements change. The date above shows the latest revision. For privacy questions or requests, please reach us through our Contact Us page.